Universal’s Volcano Bay Water Theme Park: Step by Step Guide

  •  01. What is Universal’s Volcano Bay Water Theme Park
  •  02. Transportation
  • 03. Entrance
  •  04. Accessibility
  •  05. Navigating The Park & Maps
  •  06. Attractions & Rides
  •  07. Restaurants & Places To Eat
  •  08. Tours
  •  09. Park Hours
  •  10. Storage
  •  11. Tickets
  •  12. Hotels
  •  13. Customer Service

01. What is Universal’s Volcano Bay Water Theme Park?

The Universal’s Volcano Bay Water Theme Park is a water park with a tropical theme and design. This water park consists of 4 areas, namely Krakatau, Wave Village, River Village, and Rainforest Village. The Krakatau is the artificial volcano in the center, and the three villages surround it. Overall, the park has 21 rides and attractions for its park-goers to enjoy. It also has seven places where park-goers can eat while inside the park.

02. Transportation

For park-goers staying at on-site and official hotels

Park-goers staying at on-site and official hotels near Volcano Bay are entitled to free bus transportation to the park.

Park-goers staying at Universal’s Cabana Bay Beach Resort can enter through the exclusively dedicated entrance. You’ll only need to show your room key to enter. On the other hand, those staying at Universal’s Aventura Hotel can walk to the park.

For park-goers not staying at on-site and official hotels

Park-goers who aren’t staying at on-site and official hotels may drive to the park and park with fees. Regular parking costs $27, while Bus Parking costs $32.

This parking space is in the typical Universal Orlando Resort parking structure, and you can find it at the Universal CityWalk.

Take note that the parking is only accessible after 6 PM. However, you can get free rides from the Universal CityWalk parking garage going to the entrance of Volcano Bay.

Alternatively, you can rent an uber and ask the driver to drop you off at Universal CityWalk. You can take the shuttle free for free going to Volcano Bay.

03. Entrance

The entrance to Volcano Bay is a short shuttle ride away from Universal CityWalk. From the parking lot of Universal CityWalk, you can take the shuttle, and it will drop you off directly at the entrance of the water park.

Park-goers need to go through a security check upon arriving at Volcano Bay. Thus, it would help if you had everything you needed at your hand’s reach.

This security check might ask you to remove prohibited items and place them somewhere. Then, you can take them with you again upon leaving the park.

If you want to know more about prohibited items and other Volcano Bay Policies, you can read them here. By doing so, you can prepare ahead of time and enter the park without issues.

04. Accessibility 

When it comes to accessibility, Universal’s Volcano Bay Water Theme Park provides accommodations that will welcome park-goers with an inclusive environment and accessible experience.

For instance, this park offers a Virtual Line for all its rides and attractions. This service works by tapping the park-goers’ wristbands on the ride. So once your time is up to ride the attraction, you’ll get notified through your wristband.

With this feature, you don’t have to spend your time waiting. Instead, you can tap into a ride and enjoy other things while waiting.

If you use an Electronic Convenience Vehicle, you may need to transfer to a manual wheelchair as none of the attractions at Volcano Bay can accommodate such.

Still, you can find Volcano Bay Staff roaming around all the time, and you can seek assistance whenever you need one.

Every first-time park-goer visiting Universal’s Volcano Bay Water Theme Park needs a map or a guide to navigate the entire park. Thus, it would help if you had a map of this park to plan your visit and know which direction you should go from one spot to the next.

This park is divided into Krakatau, Wave Village, River Village, and Rainforest Village. You can get a map and navigate the park using several methods.

The first option, and likely the best one, is to see the map using the park’s website or download the Universal Orlando Resort App. This app contains all the necessary information you may need as you visit the park, including the map. This app also has some features, such as real-time updates to the park.

Thus, you can maximize your time at the park with perfect updates, so you know what’s going on around you.

If you like to plan like me, here’s a downloadable pdf map of Universal’s Volcano Bay Water Theme Park. I’ve uploaded it so you can easily access and download it to help with your planning.

06. Attractions & Rides

At Universal’s Volcano Bay Water Theme Park, you can have fun with 21 rides and attractions. If you want to plan and list down the best rides, you can look at the pros and cons of Every Volcano Bay rides in this separate article. It also includes my rating to help you choose which ones you should ride first as you visit the park.

If you’re coming to the park with kids, you should read my article containing all the Volcano Bay Rides and their Height Requirements.

If you’re visiting the park with someone who uses a wheelchair, you can check my article to see a list of Volcano Bay Rides that are Wheelchair Accessible.

07. Restaurants & Places To Eat

When visiting Universal’s Volcano Bay Water Theme Park, you can find seven eating places. However, if you’re not sure about the restaurants you like and you want to plan them ahead of time, you can check out my Universal’s Volcano Bay Water Theme Park Restaurants list.

In this article, I weighed up the pros and cons of each restaurant. Thus, I was able to write an honest overall rating for each. You can check each one to have an idea of what to expect with each place to eat.

08. Tours

As of the moment, Volcano Bay doesn’t offer any tours. However, park-goers can tour the place using navigation services and the map.

09. Park Hours

Universal’s Volcano Bay Water Theme park opens for nine hours during weekdays and 11 hours during weekends.

The park opens at 10 AM and closes at 6 PM from Monday to Friday. On the other hand, the park opens at 10 AM and closes at 8 PM on Saturdays and Sundays.

10. Storage

If you brought a lot of items with you and want storage space to unload your items as you stroll Volcano Bay, the park has lockers for you.

These lockers are accessible all time to park-goers throughout the day. However, they are available on a first-come, first-served basis, so be sure to get one early if you need it.

Park-goers in Volcano Bay can find lockers at Rainforest Village, River Village, and Wave Village. In addition, they can choose from three different locker sizes: mini, regular, and family.

The prices of the lockers are as follows:

  • Mini – $9 per day
  • Regular – $13 per day
  • Family – $16 per day

11. Tickets

The tickets are essential for your stay at Universal’s Volcano Bay Theme Park. If you want to know the prices of the tickets, you can check them below.

One Park per Day Ticket

This type of ticket will allow park-goers to visit one park for the whole day. Thus, if you want to enjoy Volcano Bay for the whole day and check out other parks the next day, this ticket is for you. The ticket’s cost starts at $80 for ages ten and up while $75 for ages 3-9.

Park-to-Park Ticket

This type of ticket allows park-goers to visit two parks per day. Thus, if you want to check out other parks apart from Volcano Bay for the day, you can enjoy it with this ticket. The cost of this ticket starts at $164 for ages ten and up while $159 for ages 3-9.

12. Hotels

There are five on-site hotels near Volcano Bay if you want to stay nearby. These are:

  • Universal’s Cabana Bay Beach Resort
  • Universal’s Aventura Hotel Loews Portofino Bay Hotel
  • Hard Rock Hotel
  • Loews Royal Pacific Resort
  • Loews Sapphire Falls Resort 

If you stay at one of these resorts, you can enjoy some perks and maximize your vacation at Volcano bay. For instance, Cabana Bay Beach Resort has a walkway that will get you right into the park since it’s next door.

On the other hand, other resorts and hotels offer free rides to the park. Therefore, the stay is better because you can get inside the park an hour earlier than the regular opening hours. Thus, you can enjoy it first before other park-goers.

Another perk is that you can get all your shopped items delivered straight to your room rather than bringing them along with you as you shop.

13. Customer Service

Customer service is available throughout the park if you need assistance at Universal’s Volcano Bay Water Theme Park. In addition, you can find customer service locations near most major attractions and by the entrance to the park.

There are other ways to contact Volcano Bay guest relations services.

Guest Services Phone Number: +1 407-363-8000

My name is Olivia Smitherman. I’m a travel writer and theme park enthusiast! Florida has some of the best theme parks in the world. I love them all. Each time I visit a theme park, I gather tips and advice that I share with you, my readers. See my bio for more information about me.